Repair-Replace Strategies for Two-Dimensional Warranty Policies
نویسندگان
چکیده
For repairable items sold with free replacement warranty, the actions available to the manufacturer to rectify failures under warranty are to (1) repair the failed item or (2) replace it with a new one. A proper repair-replace strategy can reduce the expected cost of servicing the warranty. In this paper, we study repair-replace strategies for items sold with a two-dimensional free replacement warranty. @ 2003 Elsevier Ltd. All rights reserved. Keywords---Free replacement warranty, Repair-replace strategy, Two-dimensional warranty, Expected warranty cost.
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